I got a brand new machine for Christmas and I love it, love it, love it.
My hubby and I went round and round about where he was going to buy it. He wanted to get it off the Internet (it was the same price, but he would have saved about $40 in not having to pay the sales tax).
I insisted on purchasing it at the local dealer so I could get the free classes and have someone to call if I had questions and a place to take it if I had problems.
He grumbled but did what I asked him to.
I found out two weeks ago that the dealer is retiring and closing the store. Their last day in business is Feb. 15.
I am so sad.
I did get my lessons, but was planning to purchase all my accessories over the next few months (extra feet, etc). And I wanted to take some of their classes.
Then, to make matters worse, the other dealer that I'd taken my old machine to for service sent me an email saying their mechanic is out with a serious health problem and won't be back for at least another month. (The dealer I bought my machine from only sells and services Janome, and my old machine was a Babylock, so I had taken it to this other place).
The retiring shop owners referred me to several other shops for service and information, but the closest one is 45 minutes away.
Has this ever happened to anyone else?
And, have you ever purchased anything straight from the Janome website? Looks like that's going to be my only reasonable option in the future.
Of course, my husband is very smug about the whole thing.